How To Fix PTRA_WEB_INTERFACE321 - Itemized receipts exist; these must be deleted first


PTRA_WEB_INTERFACE321 - Overview

  • Message type: E = Error

  • Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

  • Message number: 321

  • Message text: Itemized receipts exist; these must be deleted first

  • Show details Hide details
  • What causes this issue?

    Receipts from the selected travel planning receipt have already been
    itemized using the receipt wizard.

    System Response

    For this reason, this receipt cannot be consolidated with a credit card
    receipt.

    How to fix this error?

    First delete the itemized receipts and then start the consolidation
    process again.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PTRA_WEB_INTERFACE321 - Itemized receipts exist; these must be deleted first ?
    The SAP error message PTRA_WEB_INTERFACE321 indicates that there are itemized receipts associated with a particular transaction or expense report that need to be deleted before you can proceed with the action you are attempting (such as deleting or modifying the report). This is a common issue in SAP systems when dealing with expense management or travel management modules.
    
    Cause: The error occurs because the system has detected that there are itemized receipts linked to the expense report or transaction you are trying to modify or delete. SAP requires that all associated itemized receipts be removed before you can make changes to the main report or transaction.
    Solution: To resolve this error, follow these steps: Identify Itemized Receipts: Navigate to the expense report or transaction that is causing the error. Look for any itemized receipts that are linked to it. This can usually be done by checking the details of the report or transaction. Delete Itemized Receipts: Once you

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