How To Fix PTRA_WEB_INTERFACE189 - Personnel number has been changed to personnel assignment &1 (&2)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

  • Message number: 189

  • Message text: Personnel number has been changed to personnel assignment &1 (&2)

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message PTRA_WEB_INTERFACE189 - Personnel number has been changed to personnel assignment &1 (&2) ?

    The SAP error message PTRA_WEB_INTERFACE189 indicates that there has been a change in the personnel number associated with a personnel assignment. This typically occurs in the context of HR processes, such as when an employee's assignment is modified or when there are changes in the organizational structure.

    Cause:

    1. Personnel Assignment Change: The personnel number linked to a specific assignment has been altered. This could happen due to various reasons, such as:

      • Employee transfer to a different department or position.
      • Changes in the employee's status (e.g., from active to inactive).
      • Data entry errors or updates in the HR system.
    2. Data Consistency Issues: There may be inconsistencies in the data being processed, leading to the system not being able to reconcile the personnel number with the expected assignment.

    3. Integration Issues: If the system is integrated with other applications (like payroll or time management), discrepancies in data synchronization can lead to this error.

    Solution:

    1. Verify Personnel Assignment: Check the personnel assignment details in the SAP system to confirm the current personnel number and its associated data. Ensure that the changes made are intentional and correct.

    2. Data Correction: If the personnel number has been changed erroneously, correct the data in the relevant infotypes (e.g., infotype 0001 for organizational assignment) to reflect the accurate personnel number.

    3. Check for Updates: If the change was part of a planned update (like a transfer), ensure that all related data has been updated accordingly across the system.

    4. Consult HR Module: If you are unsure about the changes or how to proceed, consult with your HR module administrator or SAP support team for guidance on how to resolve the issue.

    5. Review Integration Settings: If the error is related to data integration with other systems, review the integration settings and ensure that data is being synchronized correctly.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to view and edit personnel assignments.
    • Infotypes: Familiarize yourself with relevant infotypes, especially infotype 0001 (Organizational Assignment) and infotype 0002 (Personal Data), as these are crucial for personnel data management.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions for specific scenarios.

    If the problem persists after following these steps, it may be necessary to escalate the issue to your SAP support team for further investigation.

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