How To Fix PTRA_WEB_INTERFACE191 - Personnel number has been reset to &1 (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

• Message number: 191

• Message text: Personnel number has been reset to &1 (&2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_WEB_INTERFACE191 - Personnel number has been reset to &1 (&2) ?

  The SAP error message PTRA_WEB_INTERFACE191 typically indicates that there is an issue with the personnel number being processed in the system. The message states that the personnel number has been reset to a new value, which is represented by the placeholders &1 and &2. This can occur in various contexts, such as when using the SAP web interface for personnel administration or during data entry processes.
  Cause:
  
  Data Integrity Issues: The personnel number may have been changed or reset due to data integrity issues, such as duplicate entries or inconsistencies in the database.
  User Actions: A user may have inadvertently changed the personnel number during data entry or processing.
  System Configuration: There may be configuration settings in the SAP system that automatically reset personnel numbers under certain conditions.
  Authorization Issues: The user may not have the necessary authorizations to view or edit the personnel number, leading to a reset.
  
  Solution:
  
  Check Data Consistency: Verify the integrity of the personnel data in the system. Look for duplicate entries or inconsistencies that may have caused the reset.
  Review User Actions: If possible, check the logs or audit trails to see if any user actions led to the change in the personnel number.
  Consult Configuration Settings: Review the configuration settings related to personnel administration in SAP to ensure that there are no rules or settings that would cause personnel numbers to be reset.
  Authorization Check: Ensure that the user has the appropriate authorizations to access and modify personnel data. If not, adjust the user roles accordingly.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) or PA20 (Display HR Master Data) to check personnel records.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address this issue.
  Documentation: Review SAP documentation related to personnel administration and error handling for additional insights and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.