How To Fix PTRA_WEB_INTERFACE166 - Travel expense type of the planning and credit card receipt must match

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

• Message number: 166

• Message text: Travel expense type of the planning and credit card receipt must match

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_WEB_INTERFACE166 - Travel expense type of the planning and credit card receipt must match ?

  The SAP error message PTRA_WEB_INTERFACE166 indicates that there is a mismatch between the travel expense type of the planning and the credit card receipt. This typically occurs in the context of travel management and expense reporting within SAP, particularly when using the SAP Concur or SAP Travel Management modules.
  Cause:
  The error arises when:
  
  The travel expense type selected for a planned trip does not correspond to the expense type associated with the credit card receipt.
  There may be a configuration issue where the expense types are not aligned or properly mapped.
  The user may have inadvertently selected an incorrect expense type while entering the credit card receipt.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Expense Types:
  
  Check the expense type associated with the planned trip. Ensure that it matches the expense type of the credit card receipt.
  If necessary, edit the planned trip or the credit card receipt to ensure they align.
  
  
  
  Review Configuration:
  
  If you have access to the configuration settings, review the mapping of expense types in the SAP system. Ensure that the travel expense types are correctly configured and that there are no discrepancies.
  
  
  
  User Training:
  
  Ensure that users are trained on how to select the correct expense types when entering travel plans and credit card receipts. This can help prevent future occurrences of the error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or user manuals for specific guidance on handling travel expenses and credit card receipts. This may provide additional insights into the correct procedures.
  
  
  
  Contact Support:
  
  If the issue persists after verifying the above steps, consider reaching out to your SAP support team or consulting with SAP support for further assistance. They may be able to provide more detailed troubleshooting based on your specific configuration.
  
  
  
  Related Information:
  
  SAP Travel Management: This module allows organizations to manage travel planning, booking, and expense reporting. Understanding how expense types are configured and used within this module is crucial.
  SAP Concur: If your organization uses SAP Concur for travel and expense management, ensure that the integration between Concur and SAP is functioning correctly, as discrepancies can arise from integration issues.
  User Roles and Permissions: Ensure that users have the appropriate roles and permissions to access and modify travel plans and expense reports.
  
  By following these steps, you should be able to resolve the error and ensure that travel expense types are correctly aligned with credit card receipts in your SAP system.