How To Fix PTRA_WEB_INTERFACE164 - Select only one planning and credit card receipt

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

• Message number: 164

• Message text: Select only one planning and credit card receipt

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_WEB_INTERFACE164 - Select only one planning and credit card receipt ?

  The SAP error message PTRA_WEB_INTERFACE164 typically indicates that there is an issue with the selection of planning and credit card receipts in the SAP system. This error usually arises when the system expects the user to select only one planning item or credit card receipt, but multiple items have been selected instead.
  Cause:
  
  Multiple Selections: The most common cause of this error is that the user has selected more than one planning item or credit card receipt when the system requires only a single selection.
  Configuration Issues: There may be configuration settings in the SAP system that enforce single selection for certain transactions or processes.
  User Input Error: The user may not be aware of the requirement to select only one item, leading to unintentional multiple selections.
  
  Solution:
  
  Single Selection: Ensure that you are selecting only one planning item or credit card receipt at a time. Review your selections and deselect any additional items before proceeding.
  Review Documentation: Check any available documentation or user guides related to the specific transaction or process you are working with to understand the selection requirements.
  System Configuration: If you believe the error is due to a configuration issue, consult with your SAP administrator or technical team to review the settings related to the planning and credit card receipt processes.
  User Training: If this error is common among users, consider providing training or guidance on how to properly select items in the SAP interface to avoid confusion.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that address specific error messages and provide solutions or workarounds.
  Transaction Codes: Familiarize yourself with the relevant transaction codes associated with planning and credit card receipts in your SAP environment.
  User Forums: Engage with SAP user forums or communities where you can find discussions related to similar issues and solutions shared by other users.
  
  If the problem persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.