How To Fix PTRA_WEB_INTERFACE163 - Error at end of form processing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

  • Message number: 163

  • Message text: Error at end of form processing

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PTRA_WEB_INTERFACE163 - Error at end of form processing ?

    The SAP error message PTRA_WEB_INTERFACE163 typically indicates an issue that occurred at the end of form processing in the SAP system, particularly when using the SAP Interactive Forms by Adobe or similar web-based interfaces. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the form itself.

    Possible Causes:

    1. Data Issues: The data being processed may have inconsistencies or may not meet the expected format, leading to errors during form processing.
    2. Form Design Issues: The Adobe form may have design flaws, such as incorrect scripting, missing fields, or incompatible data types.
    3. Configuration Problems: There may be issues with the configuration of the form interface in SAP, such as incorrect settings in the transaction codes or missing authorizations.
    4. System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or incomplete processing of the form.
    5. Version Compatibility: There may be compatibility issues between the version of Adobe Reader being used and the version of the SAP system.

    Solutions:

    1. Check Data Input: Ensure that the data being submitted through the form is valid and meets all required formats. Validate the data against the expected input criteria.
    2. Review Form Design: Open the Adobe form in the Adobe LiveCycle Designer and check for any design issues. Look for missing fields, incorrect bindings, or scripting errors.
    3. Configuration Review: Verify the configuration settings in SAP related to the form processing. Ensure that all necessary authorizations are in place and that the form is correctly linked to the appropriate transaction codes.
    4. System Performance: Monitor the system performance and check for any bottlenecks. If necessary, optimize the system or schedule form processing during off-peak hours.
    5. Update Software: Ensure that both the SAP system and Adobe Reader are updated to the latest versions to avoid compatibility issues.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. SAP Notes often provide patches or workarounds for known issues.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SFP (Form Builder) and SMARTFORMS for troubleshooting form-related issues.
    • Logs and Traces: Review application logs (transaction SLG1) and short dumps (transaction ST22) for more detailed error messages that can provide additional context for the issue.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical team for further investigation.

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