How To Fix PTRA_WEB_INTERFACE137 - Receipt & can only be deleted in the Receipt Wizard


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

  • Message number: 137

  • Message text: Receipt & can only be deleted in the Receipt Wizard

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message PTRA_WEB_INTERFACE137 - Receipt & can only be deleted in the Receipt Wizard ?

    The SAP error message "PTRA_WEB_INTERFACE137 Receipt & can only be deleted in the Receipt Wizard" typically occurs in the context of the SAP system when users attempt to delete a receipt that is not allowed to be deleted through the standard interface or transaction they are using. This message indicates that the receipt in question can only be deleted using the Receipt Wizard functionality.

    Cause:

    1. Receipt Status: The receipt may be in a status that does not allow deletion through the standard interface. Certain receipts may have dependencies or conditions that restrict their deletion.
    2. System Configuration: The system may be configured to enforce specific rules regarding how receipts can be managed, including deletion.
    3. User Permissions: The user may not have the necessary permissions to delete receipts through the method they are attempting to use.

    Solution:

    1. Use the Receipt Wizard: To delete the receipt, navigate to the Receipt Wizard in the SAP system. This is the designated tool for managing receipts, including deletion.

      • Access the Receipt Wizard through the appropriate transaction code or menu path in your SAP system.
      • Locate the receipt you wish to delete and follow the prompts to delete it.
    2. Check Receipt Status: Before attempting to delete, check the status of the receipt. If it is in a status that prevents deletion, you may need to change its status or resolve any dependencies.

    3. Review User Permissions: Ensure that you have the necessary permissions to delete receipts. If you do not, contact your SAP administrator to request the appropriate access.

    4. Consult Documentation: Refer to your organization's SAP documentation or help resources for specific instructions on using the Receipt Wizard and managing receipts.

    5. Contact Support: If you continue to experience issues or if the Receipt Wizard does not resolve the problem, consider reaching out to your SAP support team for further assistance.

    Related Information:

    • Receipt Wizard: This is a specialized tool within SAP designed for managing receipts, including creating, modifying, and deleting them. Familiarize yourself with its functionality for better management of receipts.
    • SAP Documentation: Always refer to the official SAP Help Portal or your organization's internal documentation for the most accurate and detailed information regarding error messages and system functionalities.
    • Training Resources: If you are new to using the Receipt Wizard or managing receipts in SAP, consider seeking training resources or sessions offered by your organization.

    By following these steps, you should be able to resolve the error and manage your receipts effectively within the SAP system.

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