How To Fix PTRA_WEB_INTERFACE097 - Error creating commitment: Save only possible in status 'open'

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRA_WEB_INTERFACE - Messages in Package PTRA_WEB_INTERFACE

• Message number: 097

• Message text: Error creating commitment: Save only possible in status 'open'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_WEB_INTERFACE097 - Error creating commitment: Save only possible in status 'open' ?

  The SAP error message PTRA_WEB_INTERFACE097 indicates that there is an issue with creating a commitment in the system because the document or transaction is not in the correct status. Specifically, the error states that saving is only possible when the status is 'open'. This typically occurs in the context of financial transactions, such as purchase orders, commitments, or other related documents.
  Cause:
  
  Document Status: The document you are trying to save or create a commitment for is not in the 'open' status. It may be in a 'closed', 'canceled', or 'completed' status.
  Business Logic: The business process defined in the SAP system may require that certain actions can only be performed on documents that are in a specific status.
  User Permissions: There may be restrictions based on user roles or permissions that prevent the creation of commitments under certain conditions.
  
  Solution:
  
  Check Document Status: Verify the status of the document you are trying to work with. If it is not 'open', you may need to change its status or create a new document that is in the correct status.
  Review Business Process: Ensure that you are following the correct business process for creating commitments. Consult with your SAP functional team or documentation to understand the workflow.
  User Permissions: Check if your user role has the necessary permissions to create commitments. If not, you may need to request additional permissions from your SAP administrator.
  Error Handling: If the document should be in 'open' status but is not, investigate any previous transactions or processes that may have inadvertently changed its status. You may need to consult with your SAP support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you check document statuses, such as ME23N (Display Purchase Order) or ME22N (Change Purchase Order).
  SAP Notes: Look for SAP Notes related to this error message for any patches or updates that may address the issue.
  Documentation: Review SAP documentation or user manuals related to the specific module you are working with (e.g., Materials Management, Financial Accounting) for more context on commitment creation and document statuses.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult the SAP community for further insights.