How To Fix PTRA_DIALOGUE104 - The interval was adjusted due to missing travel privileges.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PTRA_DIALOGUE - HR TRAVEL: Messages for Trip Costs Dialog

  • Message number: 104

  • Message text: The interval was adjusted due to missing travel privileges.

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message PTRA_DIALOGUE104 - The interval was adjusted due to missing travel privileges. ?

    The SAP error message PTRA_DIALOGUE104 indicates that there is an issue with travel privileges in the context of travel management. This error typically arises when a user attempts to create or modify a travel request or travel plan, but the system detects that the user does not have the necessary travel privileges for the specified interval or period.

    Cause:

    1. Missing Travel Privileges: The user does not have the required authorizations or privileges to create or modify travel requests for the specified time period.
    2. Configuration Issues: There may be configuration settings in the travel management module that restrict access based on user roles or travel types.
    3. User Role Assignment: The user’s role may not be correctly assigned in the SAP system, leading to insufficient permissions.

    Solution:

    1. Check User Authorizations:

      • Verify the user’s role and authorization settings in the SAP system. Ensure that the user has the necessary permissions to create or modify travel requests.
      • Use transaction code SU53 to check for authorization failures after the error occurs.
    2. Review Travel Privileges:

      • Check the travel management configuration to ensure that the user has the appropriate travel privileges for the specified time period.
      • This may involve reviewing the settings in the travel management module (e.g., customizing settings for travel types, travel areas, etc.).
    3. Consult with SAP Security Team:

      • If you are not able to resolve the issue, consult with your SAP security or basis team. They can help review the user roles and make necessary adjustments to ensure the user has the required access.
    4. Adjust Travel Request Dates:

      • If the travel request is for a date range that is not allowed due to company policy or configuration, consider adjusting the dates to fall within the allowed range.
    5. Training and Documentation:

      • Ensure that users are trained on the travel management process and understand the requirements for travel requests, including any restrictions based on their roles.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on travel management configurations.
    • Documentation: Review the SAP Help Portal for documentation related to travel management and user authorizations.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PR05 (Travel Expenses), PR01 (Travel Request), and SU01 (User Maintenance) for managing user roles and authorizations.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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