How To Fix PTRA_DIALOGUE094 - Only productive, posted, or partially posted runs can be reversed

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRA_DIALOGUE - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 094

• Message text: Only productive, posted, or partially posted runs can be reversed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PTRA_DIALOGUE094 - Only productive, posted, or partially posted runs can be reversed ?

  The SAP error message PTRA_DIALOGUE094 indicates that you are attempting to reverse a run that is not in a valid state for reversal. Specifically, the message states that only productive, posted, or partially posted runs can be reversed. This typically occurs in the context of payroll processing or similar transactional processes in SAP.
  Cause:
  The error can occur due to one of the following reasons:
  
  Run Status: The run you are trying to reverse is either not completed, not posted, or is in a status that does not allow for reversal. For example, if the run is still in a draft state or has not been finalized, it cannot be reversed.
  Incorrect Selection: You may have selected the wrong run or period for reversal.
  System Configuration: There may be specific configurations or settings in your SAP system that restrict the reversal of certain runs.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Run Status: Verify the status of the run you are trying to reverse. Ensure that it is either productive, posted, or partially posted. You can do this by checking the payroll run details in the relevant transaction (e.g., PC00_MXX_CALC or similar).
  
  
  Select Correct Run: Make sure you are selecting the correct run for reversal. If you are unsure, consult with your payroll administrator or check the documentation for the correct run identifiers.
  
  
  Complete the Run: If the run is not yet completed, you may need to finalize it before attempting a reversal. Ensure that all necessary steps have been completed for the run.
  
  
  Consult Documentation: Review the SAP documentation or help files related to payroll processing and reversals to ensure you are following the correct procedures.
  
  
  Check Configuration: If you suspect that system configuration might be causing the issue, consult with your SAP Basis or configuration team to review the settings related to payroll runs and reversals.
  
  
  Contact Support: If you are still unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PC00_MXX_CALC (for payroll processing) and PC00_MXX_CEDT (for payroll results).
  SAP Notes: Search for SAP Notes related to payroll processing and error messages for additional troubleshooting steps or patches.
  User Roles: Ensure that you have the necessary authorizations to perform reversals in the system, as restrictions may apply based on user roles.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.