How To Fix PTC030 - User &1 does not exist in system &2

PTC030 - Overview

• Message type: E = Error

• Message class: PTC - Messages for Performance Tools (ST05, STATS)

• Message number: 030

• Message text: User &1 does not exist in system &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

PTC030 - Details

• The SAP error message PTC030 indicates that a user specified in a transaction or process does not exist in the specified system. This error typically arises in scenarios involving user management, authorization checks, or when trying to access user-specific data.
  
  Cause:
  
  User Not Created: The user may not have been created in the target system (system &2).
  Incorrect User ID: The user ID (&1) may have been entered incorrectly, leading to the system not recognizing it.
  User Deactivation: The user might exist but could be deactivated or locked in the system.
  System Configuration: There may be issues with system configuration or connectivity, especially in a landscape with multiple systems (e.g., Development, Quality, Production).
  Transport Issues: If the user was supposed to be transported from another system, the transport might not have been executed correctly.
  
  
  Solution:
  
  Verify User Existence: Check if the user ID exists in the target system using transaction code SU01 (User Maintenance).
  Check User Status: If the