How To Fix PTC030 - User &1 does not exist in system &2

SAP Error Message - Details

• Message type: E = Error

• Message class: PTC - Messages for Performance Tools (ST05, STATS)

• Message number: 030

• Message text: User &1 does not exist in system &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTC030 - User &1 does not exist in system &2 ?

  The SAP error message PTC030 indicates that a user specified in a transaction or process does not exist in the specified system. This error typically arises in scenarios involving user management, authorization checks, or when trying to access user-specific data.
  Cause:
  
  User Not Created: The user may not have been created in the target system (system &2).
  Incorrect User ID: The user ID (&1) may have been entered incorrectly, leading to the system not recognizing it.
  User Deactivation: The user might exist but could be deactivated or locked in the system.
  System Configuration: There may be issues with system configuration or connectivity, especially in a landscape with multiple systems (e.g., Development, Quality, Production).
  Transport Issues: If the user was supposed to be transported from another system, the transport might not have been executed correctly.
  
  Solution:
  
  Verify User Existence: Check if the user ID exists in the target system using transaction code SU01 (User Maintenance).
  Check User Status: If the user exists, ensure that the user is active and not locked or deactivated.
  Correct User ID: Double-check the user ID for any typographical errors.
  Create User: If the user does not exist, create the user in the target system using transaction SU01.
  Transport Users: If the user needs to be transported from another system, ensure that the transport request is correctly created and released.
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the required actions in the system.
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  SUIM: User Information System (to check user roles and authorizations)
  
  
  User Management: Understanding user roles and profiles in SAP is crucial for managing access and permissions.
  System Landscape: In a multi-system landscape, ensure that user management is consistent across systems to avoid such errors.
  SAP Notes: Check SAP Notes for any known issues or patches related to user management and error PTC030.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or refer to SAP support for further assistance.