How To Fix PT_FMLA018 - Error in determining seniority

SAP Error Message - Details

• Message type: E = Error

• Message class: PT_FMLA - FMLA Messages

• Message number: 018

• Message text: Error in determining seniority

What causes this issue?

The system encountered errors when calculating the employee's
seniority.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Notify your system administrator.

Procedure for System Administrators

Check the Customizing settings for the calculation of seniority.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PT_FMLA018 - Error in determining seniority ?

  The SAP error message PT_FMLA018, which indicates "Error in determining seniority," typically arises in the context of the SAP Time Management module, particularly when dealing with Family and Medical Leave Act (FMLA) calculations or similar leave management processes. This error suggests that the system is unable to determine the employee's seniority, which is crucial for calculating leave eligibility and duration.
  Causes:
  
  Missing or Incomplete Data: The employee's personnel data may be incomplete, particularly regarding their hire date, termination date, or other relevant employment history.
  Configuration Issues: There may be issues with the configuration of the leave management system, such as incorrect settings in the infotypes related to employee data or leave types.
  Incorrect Time Evaluation: The time evaluation process may not have been executed correctly, leading to discrepancies in the employee's seniority calculation.
  Authorization Issues: The user may not have the necessary authorizations to access the required data for seniority determination.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may interfere with the standard processing logic.
  
  Solutions:
  
  Check Employee Data: Verify that the employee's personnel data is complete and accurate. Ensure that the hire date and any other relevant dates are correctly entered in the system.
  Review Configuration: Check the configuration settings for the leave management module. Ensure that all necessary infotypes are correctly set up and that the leave types are properly configured.
  Run Time Evaluation: If applicable, run the time evaluation process to ensure that the system has the latest data for calculating seniority.
  Authorization Check: Ensure that the user encountering the error has the necessary authorizations to access the required employee data.
  Debugging: If the issue persists, consider debugging the process to identify where the error occurs. This may involve checking custom code or enhancements that could be affecting the standard logic.
  Consult Documentation: Review SAP documentation or notes related to the error message for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the PT_FMLA018 error. SAP frequently updates its knowledge base with solutions for common errors.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PT60 (Time Evaluation) to help diagnose and resolve the issue.
  Support: If the problem cannot be resolved internally, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the steps taken to troubleshoot.
  
  By following these steps, you should be able to identify the cause of the PT_FMLA018 error and implement a solution to resolve it.