How To Fix PT_ARCH005 - Error while updating the cluster PC; PersNo was rejected

SAP Error Message - Details

• Message type: E = Error

• Message class: PT_ARCH -

• Message number: 005

• Message text: Error while updating the cluster PC; PersNo was rejected

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PT_ARCH005 - Error while updating the cluster PC; PersNo was rejected ?

  The SAP error message PT_ARCH005 indicates that there was an issue while updating the cluster table for personnel records, specifically related to the personnel number (PersNo) being rejected. This error typically occurs in the context of personnel administration and time management when the system attempts to archive or update data in the cluster tables.
  Causes:
  
  Invalid Personnel Number: The personnel number being processed may not exist in the system or may have been deleted.
  Data Inconsistency: There may be inconsistencies in the data related to the personnel number, such as missing or incorrect entries in related tables.
  Authorization Issues: The user may not have the necessary authorizations to perform the update on the cluster.
  Technical Issues: There could be technical issues such as database locks, system performance problems, or issues with the archiving process itself.
  
  Solutions:
  
  Check Personnel Number: Verify that the personnel number exists in the system and is active. You can do this by using transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data).
  Data Consistency Check: Run consistency checks on the relevant HR data. You can use transaction code PU00 to check for inconsistencies in the personnel administration data.
  Review Authorizations: Ensure that the user executing the operation has the necessary authorizations to update the cluster tables. Check the user's roles and authorizations in transaction code SU53.
  Check Archiving Settings: Review the archiving settings and ensure that they are correctly configured. You can check the archiving object settings in transaction code SARA.
  Database Locks: Check for any database locks that might be preventing the update. You can use transaction code SM12 to view and manage locks.
  Consult Logs: Review the application logs for more detailed error messages. You can use transaction code SLG1 to check the logs related to the archiving process.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  
  Transaction Codes:
  
  PA20: Display HR Master Data
  PA30: Maintain HR Master Data
  PU00: Consistency Check
  SARA: Archive Administration
  SM12: Display and Delete Locks
  SLG1: Application Log
  
  
  
  Archiving Process: Understand the archiving process in SAP HR, including how data is moved from the database to archive files and how to manage these files.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on personnel administration and archiving processes.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.