How To Fix PT011 - Recipient "&" is not a valid user name

SAP Error Message - Details

• Message type: E = Error

• Message class: PT - Messages for ABAP print functions

• Message number: 011

• Message text: Recipient "&" is not a valid user name

What causes this issue?

Invalid user name.

How to fix this error?

Enter a valid user name. For a list of valid names, press F4.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PT011 - Recipient "&" is not a valid user name ?

  The SAP error message PT011, which states "Recipient '&' is not a valid user name," typically occurs in the context of workflows, notifications, or when sending messages within the SAP system. This error indicates that the system is unable to recognize the specified recipient as a valid user.
  Causes:
  
  Invalid User ID: The recipient user ID specified in the workflow or notification does not exist in the SAP system.
  User Deactivation: The user may have been deactivated or deleted from the system.
  Incorrect Formatting: The user ID may have been entered incorrectly, including typographical errors or incorrect case sensitivity.
  Authorization Issues: The user may not have the necessary authorizations to receive messages or notifications.
  Missing User Master Data: The user master data may not be fully maintained, such as missing email addresses or communication details.
  
  Solutions:
  
  Verify User ID: Check the user ID specified in the error message. Ensure that it is correctly spelled and formatted.
  Check User Status: Use transaction code SU01 to check if the user exists and is active. If the user is inactive, you may need to reactivate the user.
  Maintain User Data: Ensure that the user master data is complete. This includes checking the communication details (like email addresses) in the user profile.
  Review Workflow Configuration: If this error occurs in a workflow, review the workflow configuration to ensure that the recipient is correctly defined.
  Authorization Check: Ensure that the user has the necessary authorizations to receive notifications or messages.
  Use Transaction Codes: You can use transaction codes like SU01 (User Maintenance) and SU10 (Mass User Maintenance) to manage user accounts and check their statuses.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01, SU10, PFCG (Role Maintenance), and SWI1 (Work Item Selection) for managing users and workflows.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP Help documentation for more details on user management and workflow configuration.
  
  By following these steps, you should be able to identify the cause of the PT011 error and implement the necessary solutions to resolve it.