How To Fix PT010 - Printer '&' not suitable for printing graphics


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PT - Messages for ABAP print functions

  • Message number: 010

  • Message text: Printer '&' not suitable for printing graphics

  • Show details Hide details
  • &CAUSE& Graphics can only be printed by printers that are assigned the
    device type POSTGRAP or GRAPHICS.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PT010 - Printer '&' not suitable for printing graphics ?

    The SAP error message PT010, which states "Printer '&' not suitable for printing graphics," typically occurs when you attempt to print a document that contains graphic elements (like logos or images) to a printer that is not configured to handle such graphics. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Printer Configuration: The printer may not be configured to support graphic printing. Some printers, especially older models or those with limited capabilities, may not support certain graphic formats or resolutions.
    2. Device Type: The device type assigned to the printer in SAP may not support graphics. For example, some device types are designed for text-only printing.
    3. Driver Issues: The printer driver being used may not support graphic printing or may be outdated.
    4. Output Format: The output format of the document being printed may not be compatible with the printer's capabilities.

    Solutions:

    1. Check Printer Configuration:

      • Go to the SAP transaction code SPAD (Spool Administration).
      • Find the printer in question and check its configuration settings.
      • Ensure that the printer is capable of handling graphics.
    2. Change Device Type:

      • In SPAD, check the device type assigned to the printer.
      • If the current device type does not support graphics, consider changing it to a device type that does (e.g., a PostScript or PCL device type).
    3. Update Printer Driver:

      • Ensure that the printer driver installed on the server or client is the latest version and supports graphic printing.
      • If necessary, update the driver to a version that supports graphics.
    4. Test with Different Printer:

      • If possible, try printing the document to a different printer that is known to support graphics to see if the issue persists.
    5. Check Output Format:

      • Ensure that the output format of the document (e.g., PDF, SAPscript, Smart Forms) is compatible with the printer's capabilities.
    6. Consult Documentation:

      • Refer to the printer's manual or manufacturer's documentation to confirm its capabilities regarding graphic printing.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to the specific printer model or device type.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
    • Printer Manufacturer Support: If the issue persists, consider reaching out to the printer manufacturer's support for assistance.

    By following these steps, you should be able to resolve the PT010 error and successfully print documents with graphics in SAP.

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