How To Fix PT004 - Output device & is not defined


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PT - Messages for ABAP print functions

  • Message number: 004

  • Message text: Output device & is not defined

  • Show details Hide details
  • What causes this issue?

    The specified printer name is unknown in the spool system.

    System Response

    How to fix this error?

    Enter a valid printer name or define a new printer using the spool
    administration function.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PT004 - Output device & is not defined ?

    The SAP error message PT004, which states "Output device & is not defined," typically occurs when the system cannot find the specified output device in the configuration. This can happen in various contexts, such as when trying to print a document or generate a report.

    Cause:

    1. Undefined Output Device: The output device specified in the print settings does not exist in the SAP system.
    2. Incorrect Device Name: The name of the output device may have been misspelled or incorrectly entered.
    3. Device Not Configured: The output device may not be configured properly in the SAP system.
    4. Authorization Issues: The user may not have the necessary authorizations to access the specified output device.
    5. Device Status: The output device may be offline or not available for use.

    Solution:

    1. Check Output Device Configuration:

      • Go to transaction code SPAD (Spool Administration).
      • In the "Output Devices" section, check if the specified output device exists.
      • If it does not exist, you may need to create it or correct the name in your print settings.
    2. Verify Device Name:

      • Ensure that the output device name is correctly spelled in the print settings or report configuration.
    3. Create or Modify Output Device:

      • If the output device is missing, you can create a new one in SPAD.
      • Ensure that the device type, host spool access method, and other settings are correctly configured.
    4. Check User Authorizations:

      • Ensure that the user has the necessary authorizations to access the output device. This can be checked in transaction code SU01 (User Maintenance).
    5. Check Device Status:

      • Ensure that the output device is online and available. You can check the status in SPAD.
    6. Test Printing:

      • After making the necessary changes, try to print again to see if the issue is resolved.

    Related Information:

    • Transaction Codes:

      • SPAD: Spool Administration
      • SU01: User Maintenance
      • SP01: Spool Request Overview (to check existing spool requests)
    • Documentation: Refer to SAP Help documentation for more details on configuring output devices and troubleshooting printing issues.

    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to output devices and printing.

    By following these steps, you should be able to resolve the PT004 error and successfully configure or use the desired output device in SAP.

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