How To Fix PSSC_TOOLS_UI073 - SXP kind is missing for current NCD item, function not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_TOOLS_UI - Messages for UI functions

• Message number: 073

• Message text: SXP kind is missing for current NCD item, function not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_TOOLS_UI073 - SXP kind is missing for current NCD item, function not possible ?

  The SAP error message PSSC_TOOLS_UI073 indicates that there is a missing SXP (Service Experience Platform) kind for the current NCD (New Customer Development) item, which prevents the function from being executed. This error typically arises in the context of SAP's Customer Experience solutions, particularly when dealing with service-related functionalities.
  Cause:
  
  Missing Configuration: The SXP kind is not defined or configured for the specific NCD item in the system. This could be due to incomplete setup or missing entries in the relevant configuration tables.
  Data Inconsistency: There may be inconsistencies in the data related to the NCD item, leading to the system being unable to identify the appropriate SXP kind.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or modify the SXP kind for the NCD item.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in the SAP system to ensure that the SXP kind is properly defined for the NCD item.
  Verify that all necessary entries are present in the configuration tables related to SXP and NCD.
  
  
  
  Data Validation:
  
  Review the data associated with the NCD item to ensure that it is complete and consistent. Look for any missing or incorrect entries that could lead to this error.
  If necessary, correct any inconsistencies in the data.
  
  
  
  User Authorizations:
  
  Ensure that the user encountering the error has the appropriate authorizations to access and modify the SXP kind for the NCD item.
  If needed, consult with your SAP security team to review and adjust user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources specific to the Customer Experience solutions for additional guidance on configuring SXP kinds and NCD items.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context to expedite the troubleshooting process.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Training and Documentation: Ensure that users involved in the configuration and management of NCD items are adequately trained and have access to the latest documentation.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.