How To Fix PSSC_TOOLS_UI072 - External ID (SXP) is missing for current NCD item, function not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_TOOLS_UI - Messages for UI functions

• Message number: 072

• Message text: External ID (SXP) is missing for current NCD item, function not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_TOOLS_UI072 - External ID (SXP) is missing for current NCD item, function not possible ?

  The SAP error message PSSC_TOOLS_UI072 indicates that there is a missing External ID (SXP) for the current NCD (Non-Conformance Document) item, which prevents the function from being executed. This error typically arises in the context of SAP's Quality Management (QM) or similar modules where non-conformance items are managed.
  Cause:
  
  Missing External ID: The primary cause of this error is that the system expects an External ID (SXP) to be associated with the NCD item, but it is not found in the database.
  Data Inconsistency: There may be inconsistencies in the data, such as incomplete entries or missing links between the NCD and its associated external identifiers.
  Configuration Issues: There could be configuration issues in the SAP system that prevent the proper assignment of External IDs to NCD items.
  
  Solution:
  
  Check NCD Item: Verify the NCD item in question to ensure that it has been correctly created and that all required fields, including the External ID, are filled out.
  Assign External ID: If the External ID is indeed missing, you may need to assign it manually. This can typically be done through the relevant transaction in SAP where you manage NCDs.
  Data Consistency Check: Run a data consistency check to identify any other potential issues with the NCD items or related data.
  Review Configuration: If the problem persists, review the configuration settings related to NCDs and External IDs in your SAP system. Ensure that all necessary settings are correctly configured.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling NCDs and External IDs.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that deal with NCDs and quality management, such as QM01 (Create Quality Notification) or QM02 (Change Quality Notification).
  SAP Notes: Check for any SAP Notes related to this error message or similar issues, as they may provide patches or additional guidance.
  User Roles and Permissions: Ensure that the user has the necessary permissions to view and edit NCD items and their associated External IDs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.