How To Fix PSSC_TOOLS_UI071 - A Benefit ID (product) with GUID &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_TOOLS_UI - Messages for UI functions

• Message number: 071

• Message text: A Benefit ID (product) with GUID &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_TOOLS_UI071 - A Benefit ID (product) with GUID &1 does not exist ?

  The SAP error message PSSC_TOOLS_UI071 indicates that a Benefit ID (product) with a specific GUID does not exist in the system. This error typically occurs in the context of SAP's Benefits Administration or similar modules where products or benefits are managed.
  Cause:
  
  
  Non-Existent Benefit ID: The most common cause is that the Benefit ID you are trying to access or reference does not exist in the database. This could be due to:
  
  The Benefit ID was never created.
  The Benefit ID was deleted or archived.
  A typo or incorrect GUID was used when trying to access the Benefit ID.
  
  
  
  Authorization Issues: Sometimes, the user may not have the necessary permissions to view or access the Benefit ID, leading to the impression that it does not exist.
  
  
  Data Synchronization Issues: If the system is integrated with other systems (like HR or payroll), there may be synchronization issues that prevent the Benefit ID from being recognized.
  
  
  Solution:
  
  
  Verify the Benefit ID: Check the GUID you are using to ensure it is correct. Look for any typos or formatting issues.
  
  
  Check Database Entries: Use transaction codes like SE16 or SE11 to check the relevant database tables (e.g., T5P00 for Benefits) to see if the Benefit ID exists.
  
  
  Create or Restore the Benefit ID: If the Benefit ID does not exist, you may need to create it. If it was deleted, you may need to restore it from an archive if possible.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the Benefit ID. This can be done by checking the user roles and permissions in the SAP system.
  
  
  Consult with IT Support: If you are unable to resolve the issue, it may be necessary to consult with your IT support team or SAP Basis team to investigate further, especially if there are integration issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  PZ20: Benefits Administration
  PZ30: Benefits Overview
  SE16/SE11: Data Dictionary and Table View
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation related to Benefits Administration for more context on how Benefit IDs are managed.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.