How To Fix PSSC_TOOLS310 - Missing message specification for GET_FILTERING_INFO

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_TOOLS - Message Class for Periods & Due Date Tools

• Message number: 310

• Message text: Missing message specification for GET_FILTERING_INFO

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_TOOLS310 - Missing message specification for GET_FILTERING_INFO ?

  The SAP error message PSSC_TOOLS310 indicating "Missing message specification for GET_FILTERING_INFO" typically arises in the context of SAP applications that utilize the SAP Business Technology Platform (BTP) or SAP Analytics Cloud (SAC). This error suggests that there is a missing or improperly configured message specification related to the filtering information retrieval process.
  Cause:
  
  Configuration Issues: The error may occur due to incorrect or incomplete configuration in the application or service that is trying to retrieve filtering information.
  Missing Message Specification: The specific message specification for the GET_FILTERING_INFO function may not be defined in the system, leading to the inability to process the request.
  Version Mismatch: There could be a version mismatch between the components of the SAP system, where the expected message specifications are not available in the current version.
  Transport Issues: If the system has recently undergone a transport of changes, the necessary message specifications may not have been included or activated.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the application or service that is generating the error. Ensure that all necessary parameters and settings are correctly defined.
  Define Message Specification: If you have access to the development environment, you may need to define the missing message specification for GET_FILTERING_INFO. This typically involves creating or updating the relevant message definitions in the system.
  System Update: Ensure that your SAP system is up to date with the latest patches and updates. Sometimes, applying the latest support packages can resolve such issues.
  Transport Management: If the issue arose after a transport, check the transport logs to ensure that all necessary objects were included and correctly imported into the target system.
  Consult Documentation: Refer to the official SAP documentation or notes related to the specific application or module you are working with. There may be specific instructions or known issues documented by SAP.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Check SAP Community forums or other user groups where similar issues may have been discussed. Other users may have encountered the same error and found solutions.
  Documentation: Review the documentation for the specific SAP module or application you are using, as it may contain troubleshooting sections for common errors.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.