How To Fix PSSC_TOOLS021 - No customizing entries have been determined

PSSC_TOOLS021 - Overview

• Message type: E = Error

• Message class: PSSC_TOOLS - Message Class for Periods & Due Date Tools

• Message number: 021

• Message text: No customizing entries have been determined

What causes this issue?

No Customizing entries can be determined. Some Customizing entries might
exist but might not be maintained in your system language.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Maintain the frequency types in your system language in Customizing for
<LS>Public Sector Management</> under <LS>Social Services -> Basic
Settings -> Periods and Due Date Rule Settings -> Define Frequencies and
Maintain Frequency Mappings.</>
Check that the required Customizing entries are correctly marked as
'active', using the indicators in the entitlement frequency and payment
frequency columns.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

PSSC_TOOLS021 - Details

• The SAP error message PSSC_TOOLS021: No customizing entries have been determined typically occurs in the context of SAP applications that involve configuration or customization settings, particularly in the SAP S/4HANA or SAP Business Suite environments. This error indicates that the system could not find any relevant customizing entries for the operation you are trying to perform.
  Causes:
  
  Missing Customizing Entries: The most common cause is that the necessary customizing entries have not been created or are missing in the relevant configuration tables.
  Incorrect Configuration: The configuration settings may not be set up correctly, leading to the system being unable to find the required entries.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the customizing entries.
  Transport Issues: If the customizing entries were transported from another system, there may have been issues during the transport process that resulted in missing entries.
  Incorrect Selection Criteria: The selection criteria used in the