How To Fix PSSC_TOOLS019 - No active Customizing entry for due date rule type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_TOOLS - Message Class for Periods & Due Date Tools

• Message number: 019

• Message text: No active Customizing entry for due date rule type &1

What causes this issue?

There is no active Customizing entry for the due date rule type.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the entries for due date rules in Customizing for <LS>Public
Sector Management</> under <LS>Social Services -> Basic Settings ->
Periods and Due Date Rule Settings -> <DS:SIMG.VC_PSSC_DDR_FRQ>Define
Due Date Rules and Maintain Payment Frequency Assignments.</></> Ensure
that the description has been maintained in your system language for the
relevant due date rule type.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_TOOLS019 - No active Customizing entry for due date rule type &1 ?

  The SAP error message PSSC_TOOLS019 indicates that there is no active customizing entry for the specified due date rule type in the system. This error typically occurs in the context of SAP's Project System (PS) or similar modules where due date rules are used for scheduling and planning.
  Cause:
  The error can be caused by several factors:
  
  Missing Customizing Entries: The due date rule type specified in the error message does not have an active customizing entry in the system.
  Incorrect Configuration: The configuration for the due date rules may not have been set up correctly or may have been deleted.
  Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process that resulted in missing entries.
  Authorization Issues: The user may not have the necessary authorizations to access the customizing settings.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Customizing Entries:
  
  Go to the transaction code SPRO (SAP Project Reference Object).
  Navigate to the relevant area for customizing due date rules (e.g., Project System or related module).
  Verify if the due date rule type specified in the error message exists and is active.
  
  
  
  Create or Activate Customizing Entry:
  
  If the entry does not exist, you may need to create a new customizing entry for the due date rule type.
  If it exists but is inactive, activate it.
  
  
  
  Review Transport Requests:
  
  If the customizing settings were recently transported, check the transport logs for any errors or issues.
  Ensure that all necessary customizing settings have been transported correctly.
  
  
  
  Check Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to view and modify customizing settings.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring due date rules in your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), OX15 (Define Due Date Rules), and others related to your specific module.
  SAP Notes: Search for SAP Notes related to the error message or due date rules for additional insights or patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the error message PSSC_TOOLS019 in your SAP system.