How To Fix PSSC_NET164 - Internal error clearing the memory of the central buffer layer

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_NET - Net Calculation

• Message number: 164

• Message text: Internal error clearing the memory of the central buffer layer

What causes this issue?

Processing has failed due to a severe error in the buffer layer.

System Response

Processing must be terminated by a dump.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

If you cannot resolve this problem, contact SAP with the details of this
error.
The problem has occurred in the function module &V2& of function group
&V1&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_NET164 - Internal error clearing the memory of the central buffer layer ?

  The SAP error message PSSC_NET164, which indicates an "Internal error clearing the memory of the central buffer layer," typically arises in the context of SAP systems that utilize the central buffer layer for managing data. This error can occur due to various reasons, including memory management issues, configuration problems, or bugs in the SAP system.
  Causes:
  
  Memory Management Issues: The central buffer layer may be experiencing issues related to memory allocation or deallocation, leading to an inability to clear memory properly.
  Configuration Problems: Incorrect configuration settings for the buffer or memory parameters in the SAP system can lead to this error.
  System Bugs: There may be bugs in the SAP kernel or specific components that are causing this internal error.
  High Load: A high load on the system can lead to contention for memory resources, resulting in this error.
  Corrupted Buffer: The buffer itself may be corrupted, leading to issues when attempting to clear it.
  
  Solutions:
  
  Restart the Application Server: Sometimes, simply restarting the application server can resolve temporary memory issues.
  Check System Logs: Review the system logs (transaction SM21) for any related error messages that could provide more context about the issue.
  Adjust Buffer Settings: Review and adjust the buffer settings in the instance profile (transaction RZ10) to ensure they are configured correctly.
  Update SAP Kernel: Ensure that you are running the latest version of the SAP kernel, as updates often include bug fixes and performance improvements.
  Monitor Memory Usage: Use transaction ST02 (Tune Summary) to monitor memory usage and identify any potential bottlenecks or issues.
  Check for OSS Notes: Look for any relevant SAP OSS Notes that may address this specific error or provide guidance on how to resolve it.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a bug or requires deeper investigation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST02 (Tune Summary), and RZ10 (Profile Maintenance) for troubleshooting.
  SAP Notes: Regularly check the SAP Support Portal for any notes related to PSSC_NET164 or similar memory-related issues.
  Performance Monitoring: Implement regular performance monitoring to catch memory-related issues before they escalate into errors.
  
  By following these steps, you should be able to diagnose and potentially resolve the PSSC_NET164 error in your SAP system.