How To Fix PSSC_NET163 - Internal error clearing the memory of the central buffer layer

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_NET - Net Calculation

• Message number: 163

• Message text: Internal error clearing the memory of the central buffer layer

What causes this issue?

Processing has failed due to a severe error in the buffer layer.

System Response

Processing must be terminated by a dump.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

If you cannot resolve this problem, contact SAP with the details of this
error.
The problem has occurred in the method &V2& of class &V1&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_NET163 - Internal error clearing the memory of the central buffer layer ?

  The SAP error message PSSC_NET163, which indicates an "Internal error clearing the memory of the central buffer layer," typically arises in the context of SAP systems that utilize the central buffer layer for managing data. This error can occur due to various reasons, including memory management issues, configuration problems, or bugs in the SAP system.
  Causes:
  
  Memory Management Issues: The central buffer layer may be experiencing memory allocation or deallocation problems, leading to an inability to clear memory properly.
  Configuration Errors: Incorrect settings in the SAP system configuration related to memory management or buffer settings can trigger this error.
  System Bugs: There may be bugs in the SAP kernel or specific components that lead to this internal error.
  High Load: Excessive load on the system or high memory usage can also contribute to this error, especially if the system is unable to handle the current workload.
  
  Solutions:
  
  Restart the SAP System: A simple restart of the SAP system can sometimes resolve temporary memory issues.
  Check System Logs: Review the system logs (transaction SM21) for any related errors or warnings that could provide more context about the issue.
  Adjust Memory Settings: Review and adjust the memory settings in the instance profile (transaction RZ10) to ensure they are appropriate for your system's workload.
  Update SAP Kernel: Ensure that your SAP kernel and other components are up to date. Applying the latest patches can resolve known bugs.
  Monitor System Performance: Use transaction ST02 (Tune Summary) to monitor buffer performance and identify any bottlenecks or issues with memory usage.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide specific notes or patches related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST02 (Tune Summary), and RZ10 (Profile Maintenance) for troubleshooting.
  SAP Notes: Search for SAP Notes related to PSSC_NET163 in the SAP Support Portal. There may be specific notes addressing this error with recommended actions.
  System Monitoring: Regularly monitor system performance and memory usage to proactively identify and address potential issues before they lead to errors.
  
  By following these steps, you should be able to diagnose and potentially resolve the PSSC_NET163 error in your SAP system.