How To Fix PSSC_NET162 - Net calculation processing failed due to an int. error in buffer layer

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_NET - Net Calculation

• Message number: 162

• Message text: Net calculation processing failed due to an int. error in buffer layer

What causes this issue?

Net calculation processing has failed due to a severe error in the
buffer layer.
The buffer layer is responsible for reading and storing of the business
objects (SXP, GED, GPD, NCD) in the social services area.

System Response

Net calculation has failed completely for all involved net calculation
units (NCUs), since the main memory of the buffer layer might have been
damaged. This means that processing of all involved net calculation
units must be terminated (a package error occurs for mass processing).

How to fix this error?

Check if other messages are available with detailed information about
the problems that have occurred and identify the involved net
calculation units.
The package error situation is important for a net calculation mass run.
In most situations, successfully processed NCUs are stored in the
database. Only NCUs with errors are skipped. In some exceptional
situations, such as this one, this does not happen and all NCUs remain
unprocessed. For example if the central buffer content for a database
update has been invalidated.

Procedure for System Administrators

If you cannot resolve this problem, contact SAP with the details of this
error.
The problem has occured in the method &V2& of class &V1&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_NET162 - Net calculation processing failed due to an int. error in buffer layer ?

  The SAP error message PSSC_NET162 indicates that there was a failure in the net calculation processing due to an internal error in the buffer layer. This error typically occurs in the context of SAP's pricing and billing processes, particularly when dealing with net calculations in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules.
  Causes:
  
  Data Integrity Issues: There may be inconsistencies or corruption in the data being processed, such as invalid pricing conditions or missing master data.
  Configuration Errors: Incorrect configuration settings in the pricing procedure or net calculation settings can lead to this error.
  Buffer Layer Issues: Problems with the buffer layer itself, such as memory issues or bugs in the underlying code, can cause this error.
  Version Compatibility: If there are discrepancies between different versions of SAP components or if the system is not updated, it may lead to unexpected errors.
  
  Solutions:
  
  
  Check Data Integrity:
  
  Review the data being processed for any inconsistencies or missing information.
  Ensure that all necessary master data (like customer, material, pricing conditions) is correctly maintained.
  
  
  
  Review Configuration:
  
  Verify the configuration settings for the pricing procedure and net calculation.
  Ensure that all relevant conditions and rules are correctly defined and activated.
  
  
  
  Clear Buffer:
  
  If the issue is related to the buffer layer, consider clearing the buffer or restarting the relevant services to refresh the system state.
  
  
  
  Check Logs:
  
  Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
  Look for any related error messages that may give additional context.
  
  
  
  Update System:
  
  Ensure that your SAP system is up to date with the latest patches and support packages, as these may contain fixes for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs and the context in which it occurred.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator) for debugging, SLG1 (Application Log) for checking logs, and SPRO (Customizing) for configuration settings.
  Documentation: Refer to SAP Help documentation for detailed information on pricing procedures and net calculations.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the PSSC_NET162 error effectively.