How To Fix PSSC_GROSS236 - Enqueue of SSP chain with object id &1 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_GROSS - Gross Entitlement and Payment

• Message number: 236

• Message text: Enqueue of SSP chain with object id &1 failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_GROSS236 - Enqueue of SSP chain with object id &1 failed ?

  The SAP error message PSSC_GROSS236 indicates that there was a failure in the enqueue operation for a Shared Service Provider (SSP) chain with a specific object ID. This typically occurs in scenarios where multiple processes or users are trying to access or modify the same resource simultaneously, leading to a conflict.
  Cause:
  
  
  Concurrency Issues: The most common cause of this error is that another process is currently holding a lock on the object ID that you are trying to enqueue. This can happen if:
  
  Another user or process is currently working with the same SSP chain.
  A previous transaction did not release the lock properly.
  
  
  
  System Configuration: There may be issues with the configuration of the enqueue server or the way locks are managed in your SAP system.
  
  
  Database Issues: Sometimes, underlying database issues can lead to problems with locking mechanisms.
  
  
  Solution:
  
  
  Check for Active Sessions: Use transaction codes like SM12 to check for active locks on the object ID. If you find that another session is holding the lock, you may need to wait for it to complete or, if appropriate, release the lock manually.
  
  
  Review Transaction Logs: Check the transaction logs to identify if there are any long-running transactions that might be holding the lock.
  
  
  Increase Timeout Settings: If this is a frequent issue, consider increasing the timeout settings for enqueue operations in your SAP system.
  
  
  System Restart: In some cases, a system restart may be necessary to clear any stale locks that are not being released properly.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches that could resolve underlying issues.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, it may be necessary to contact SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view and manage locks), SM21 (to check system logs), and ST22 (to analyze dumps) for troubleshooting.
  SAP Basis Team: Collaborate with your SAP Basis team, as they can provide insights into system performance and locking mechanisms.
  Documentation: Review SAP documentation related to enqueue mechanisms and locking strategies to better understand how to manage these situations.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the PSSC_GROSS236 error message.