How To Fix PSSC_CONTR101 - Error during processing of payment request &1. No changes made in SAP ERP

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_CONTR - Messages for application controller

• Message number: 101

• Message text: Error during processing of payment request &1. No changes made in SAP ERP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_CONTR101 - Error during processing of payment request &1. No changes made in SAP ERP ?

  The SAP error message PSSC_CONTR101 indicates that there was an error during the processing of a payment request, and no changes were made in the SAP ERP system. This error typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules, which are used for managing billing and payment processes.
  Possible Causes:
  
  Data Validation Issues: The payment request may contain invalid or incomplete data, such as incorrect account numbers, missing mandatory fields, or invalid payment amounts.
  Configuration Issues: There may be configuration problems in the payment processing settings, such as incorrect payment methods or settings that do not align with the business rules.
  Authorization Issues: The user attempting to process the payment may not have the necessary authorizations to perform the action.
  System Errors: There could be underlying system issues, such as database connectivity problems or issues with the SAP application server.
  Integration Issues: If the payment request is being processed in conjunction with other systems (e.g., third-party payment processors), there may be integration issues causing the failure.
  
  Solutions:
  
  Check Payment Request Data: Review the payment request for any missing or incorrect information. Ensure that all required fields are filled out correctly.
  Review Configuration Settings: Verify the configuration settings related to payment processing in SAP. Ensure that payment methods and other relevant settings are correctly configured.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to process payment requests.
  System Logs: Check the SAP system logs (transaction codes like SLG1) for more detailed error messages that can provide insights into the root cause of the issue.
  Test in a Development Environment: If possible, replicate the issue in a development or test environment to identify the cause without affecting production data.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide guidance on similar issues.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SLG1: For viewing application logs.
  SE80: For checking the development objects related to the payment processing.
  
  
  Documentation: Review the official SAP documentation for SAP Convergent Charging and Invoicing for detailed information on payment processing and error handling.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the PSSC_CONTR101 error effectively.