How To Fix PSSC_CONTR102 - Payment request is empty. No follow up documents are created

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_CONTR - Messages for application controller

• Message number: 102

• Message text: Payment request is empty. No follow up documents are created

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_CONTR102 - Payment request is empty. No follow up documents are created ?

  The SAP error message PSSC_CONTR102 indicates that a payment request is empty, which means that there are no follow-up documents created for the payment request. This error typically occurs in the context of SAP Convergent Charging (SAP CC) or similar modules where payment requests are generated.
  Causes:
  
  Missing Data: The payment request may not have any associated data, such as charges or transactions that need to be processed.
  Incorrect Configuration: There may be configuration issues in the payment request settings or in the related billing or invoicing processes.
  Incomplete Transactions: The transactions that should generate the payment request may not have been completed or may be in an incorrect status.
  System Errors: There could be underlying system errors or issues with the database that prevent the payment request from being populated correctly.
  
  Solutions:
  
  Check Payment Request Data: Verify that the payment request has the necessary data. Ensure that there are charges or transactions linked to the payment request.
  Review Configuration: Check the configuration settings for payment requests in SAP. Ensure that all necessary parameters are set correctly.
  Validate Transactions: Ensure that all transactions that should contribute to the payment request are completed and in the correct status. Look for any incomplete or erroneous transactions.
  Debugging: If you have access to debugging tools, you can trace the execution of the payment request creation process to identify where it fails to populate data.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and related processes.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as those related to billing, invoicing, or payment processing.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.