How To Fix PSSC_CONTR072 - Decision basis not available for entitlement calculation. Please save SSP

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_CONTR - Messages for application controller

• Message number: 072

• Message text: Decision basis not available for entitlement calculation. Please save SSP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_CONTR072 - Decision basis not available for entitlement calculation. Please save SSP ?

  The SAP error message PSSC_CONTR072 indicates that there is an issue with the decision basis for entitlement calculation in the SAP system, particularly in the context of SAP SuccessFactors or SAP Concur. This error typically arises when the system is unable to find the necessary data or configuration to perform the entitlement calculation for a specific employee or scenario.
  Causes:
  
  Missing Configuration: The decision basis for entitlement calculations may not be properly configured in the system. This could include missing rules, policies, or settings that define how entitlements should be calculated.
  Data Inconsistencies: There may be inconsistencies or missing data in the employee's records, such as missing employment details, absence records, or other relevant information.
  System Updates or Changes: Recent updates or changes to the system configuration or data model may have disrupted the existing entitlement calculation logic.
  Authorization Issues: The user may not have the necessary permissions to access the data required for the entitlement calculation.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for entitlement calculations in the relevant module (e.g., Employee Central, Time Management). Ensure that all necessary rules and policies are defined and active.
  Validate Employee Data: Check the employee's data for completeness and accuracy. Ensure that all relevant fields are filled out correctly, including employment status, job information, and any other required attributes.
  Review Recent Changes: If the error started occurring after a recent change or update, review those changes to identify any potential misconfigurations or issues that may have arisen.
  Consult Documentation: Refer to SAP documentation or support resources for guidance on the specific configuration settings related to entitlement calculations.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant details about the configuration and data involved.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on configuration best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Training Resources: Consider accessing training materials or resources related to SAP SuccessFactors or SAP Concur to better understand entitlement calculations and configurations.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.