How To Fix PSSC_CONTR047 - Internal error; GPD document for SXP External ID &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_CONTR - Messages for application controller

• Message number: 047

• Message text: Internal error; GPD document for SXP External ID &1 not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_CONTR047 - Internal error; GPD document for SXP External ID &1 not found ?

  The SAP error message PSSC_CONTR047 indicates that there is an internal error related to a GPD (Global Process Document) document for a specific SXP (Supplier Experience Portal) External ID that cannot be found. This error typically arises in the context of supplier management or procurement processes within SAP systems.
  Cause:
  
  Missing GPD Document: The most common cause of this error is that the GPD document associated with the specified SXP External ID does not exist in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as incorrect mappings or missing entries in the database.
  Configuration Issues: Incorrect configuration settings in the SAP system related to supplier management or document handling could lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access the GPD document.
  
  Solution:
  
  Check for GPD Document: Verify if the GPD document for the specified SXP External ID exists in the system. You can do this by searching for the document in the relevant transaction or using the appropriate report.
  Create or Update GPD Document: If the document is missing, you may need to create it or update the existing one to ensure it is correctly linked to the SXP External ID.
  Data Consistency Check: Perform a data consistency check to ensure that all related entries are correctly maintained in the database.
  Review Configuration: Check the configuration settings related to supplier management and document handling to ensure they are set up correctly.
  Authorization Check: Ensure that the user encountering the error has the necessary authorizations to access the GPD document.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), ME2N (Purchase Orders by Vendor), or any specific transaction related to GPD documents.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to supplier management and GPD documents for best practices and guidelines.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.