How To Fix PSSC_CONTR046 - Data mismatch accessing SXP document data: External ID &1 (int. error)

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_CONTR - Messages for application controller

• Message number: 046

• Message text: Data mismatch accessing SXP document data: External ID &1 (int. error)

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_CONTR046 - Data mismatch accessing SXP document data: External ID &1 (int. error) ?

  The SAP error message PSSC_CONTR046 indicates a data mismatch when accessing SXP (Supplier Experience Portal) document data, specifically related to an external ID. This error typically arises in scenarios involving data integration or data retrieval processes where the expected data does not match the actual data in the system.
  Cause:
  
  Data Inconsistency: The external ID referenced in the error may not exist in the database, or there may be inconsistencies in the data between different systems (e.g., between SAP and an external system).
  Configuration Issues: There may be configuration issues in the integration settings or in the way the external ID is being processed.
  Data Migration Issues: If data has been migrated from another system, there may be issues with how the data was transferred or transformed.
  Authorization Issues: The user or process attempting to access the data may not have the necessary permissions to view or manipulate the data associated with the external ID.
  
  Solution:
  
  Verify External ID: Check the external ID mentioned in the error message to ensure it exists in the relevant database or system. You can do this by querying the database or using transaction codes in SAP to look up the document.
  Check Data Consistency: Ensure that the data in the SAP system is consistent with the data in any external systems. This may involve checking for missing records or discrepancies in data formats.
  Review Configuration: Review the configuration settings related to the integration or data access processes. Ensure that all necessary mappings and settings are correctly defined.
  Check Authorizations: Ensure that the user or process has the necessary authorizations to access the data associated with the external ID. This may involve checking user roles and permissions in SAP.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages or warnings that may provide additional context for the issue.
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if this is a recurring issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE16 (Data Browser), and SLG1 (Application Log) to investigate the issue further.
  SAP Notes: Search for SAP Notes related to the error message or the specific transaction you are working with. SAP Notes often provide solutions or workarounds for known issues.
  Documentation: Review the documentation for the specific module or integration you are working with to ensure that you are following best practices and guidelines.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.