How To Fix PSSC_CONTR045 - Cannot access SXP document data for External ID &1 (internal error)

PSSC_CONTR045 - Overview

• Message type: E = Error

• Message class: PSSC_CONTR - Messages for application controller

• Message number: 045

• Message text: Cannot access SXP document data for External ID &1 (internal error)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

PSSC_CONTR045 - Details

• The SAP error message PSSC_CONTR045 indicates that there is an issue accessing the SXP (Supplier Experience Platform) document data for a specific External ID. This error typically arises due to internal issues within the SAP system or configuration problems. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Data Corruption: The data associated with the External ID may be corrupted or incomplete.
  
  Configuration Issues: There may be misconfigurations in the system settings related to the SXP or document management.
  Authorization Issues: The user may not have the necessary permissions to access the document data.
  System Bugs: There could be bugs in the SAP system or specific patches that need to be applied.
  Database Issues: Problems with the underlying database, such as connectivity issues or data integrity problems.
  
  Solutions:
  
  Check External ID: Verify that the External ID provided in the error message is correct and exists in the system.
  Review Authorizations: Ensure that the user has