How To Fix PSSC_BILLING028 - &1 reversals created; &3 reversals assigned; &2 NCDs updated

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_BILLING - PS Social Services - Billing

• Message number: 028

• Message text: &1 reversals created; &3 reversals assigned; &2 NCDs updated

What causes this issue?

The result of the step 'Creation of reversal documents' for the current
interval is as follows:
&V1& reversal documents are created.
&V3& already existing reversal documents are assigned to net calculation
documents.
&V2& net calculation documents are updated (with new status, number of
reversal document).

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_BILLING028 - &1 reversals created; &3 reversals assigned; &2 NCDs updated ?

  The SAP error message PSSC_BILLING028 typically relates to issues encountered during the billing process in the SAP system, particularly in the context of billing document reversals and updates to non-chargeable documents (NCDs). The message format indicates that there are a certain number of reversals created, assigned, and NCDs updated, which can help in diagnosing the issue.
  Cause:
  
  
  Reversal Issues: The error may occur if there are inconsistencies or issues with the billing documents that are being reversed. This could be due to:
  
  Incorrect or incomplete data in the billing documents.
  Dependencies on other documents that have not been resolved.
  Issues with the status of the billing documents (e.g., already reversed or not in a state that allows reversal).
  
  
  
  NCD Updates: The message indicates that there are updates to non-chargeable documents. If there are issues with these documents, such as:
  
  Missing or incorrect data.
  Conflicts with existing records.
  System configuration issues.
  
  
  
  Solution:
  
  
  Check Billing Documents: Review the billing documents that are being reversed. Ensure that they are complete and in a valid state for reversal. Look for any inconsistencies or errors in the data.
  
  
  Review Dependencies: Check if there are any dependencies on other documents that need to be addressed before the reversal can be processed.
  
  
  NCD Validation: Validate the non-chargeable documents that are being updated. Ensure that they have the correct data and that there are no conflicts with existing records.
  
  
  System Configuration: If the issue persists, review the system configuration related to billing and NCDs. Ensure that all necessary settings are correctly configured.
  
  
  Logs and Traces: Check the application logs and traces for more detailed error messages that can provide additional context on what might be causing the issue.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to billing and reversals for any known issues or additional troubleshooting steps.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance, providing them with the error message details and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF11 (Cancel Billing Document) and VF02 (Change Billing Document) to manage billing documents effectively.
  SAP Notes: Search for SAP Notes related to PSSC_BILLING028 for any specific patches or updates that may address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SAP error message PSSC_BILLING028.