How To Fix PSSC_AD_BILL015 - Entered process category is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_AD_BILL - PSSC_AD_BILL

• Message number: 015

• Message text: Entered process category is not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_AD_BILL015 - Entered process category is not supported ?

  The SAP error message PSSC_AD_BILL015 indicates that the entered process category is not supported in the context of billing or invoicing within the SAP system. This error typically arises in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules, where specific process categories are expected for certain operations.
  Cause:
  
  Invalid Process Category: The process category you are trying to use may not be defined or supported in the current configuration of your SAP system.
  Configuration Issues: There may be a misconfiguration in the billing or invoicing settings that does not recognize the entered process category.
  Version Compatibility: The process category might be valid in a different version of the software or in a different module that is not currently active.
  Data Entry Error: There could be a simple typographical error in the process category entered.
  
  Solution:
  
  Check Process Category: Verify that the process category you are entering is valid and supported in your SAP system. You can refer to the documentation or configuration settings to confirm this.
  Configuration Review: Review the configuration settings in SAP Convergent Charging or Invoicing to ensure that the process categories are correctly defined and activated.
  Consult Documentation: Look into the SAP Help Portal or relevant documentation for your version of SAP to understand the valid process categories and their usage.
  Error Logs: Check the error logs for more detailed information about the error. This can provide insights into what might be causing the issue.
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for assistance. They may have more specific insights based on your system configuration.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that might address this specific error or provide updates and patches that could resolve the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Training and Documentation: Ensure that users involved in billing and invoicing are adequately trained on the system and aware of the valid process categories.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.