How To Fix PSSC_AD_BILL017 - Product &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PSSC_AD_BILL - PSSC_AD_BILL

  • Message number: 017

  • Message text: Product &1 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PSSC_AD_BILL017 - Product &1 does not exist ?

    The SAP error message PSSC_AD_BILL017 indicates that the product specified in the transaction does not exist in the system. This error typically occurs in the context of billing or product management within SAP, particularly in modules related to billing and invoicing.

    Cause:

    1. Product Not Created: The product you are trying to reference has not been created in the system.
    2. Incorrect Product ID: The product ID you are using may be incorrect or misspelled.
    3. Product Deactivation: The product may have been deactivated or marked for deletion.
    4. Data Synchronization Issues: If your system is integrated with other systems, there may be synchronization issues leading to the product not being available in the current environment.
    5. Authorization Issues: You may not have the necessary permissions to view or access the product.

    Solution:

    1. Verify Product Existence:

      • Check if the product exists in the system by navigating to the relevant product management or master data transaction (e.g., using transaction codes like MM03 for material master or BP for business partner).
      • Ensure that you are using the correct product ID.
    2. Create the Product:

      • If the product does not exist, you will need to create it using the appropriate transaction (e.g., MM01 for material creation).
    3. Check Product Status:

      • If the product exists but is inactive, you may need to reactivate it or check its status in the system.
    4. Review Integration Settings:

      • If your SAP system is integrated with other systems (like CRM or external databases), ensure that the data synchronization is functioning correctly.
    5. Check Authorizations:

      • Ensure that you have the necessary authorizations to access the product. You may need to contact your system administrator to verify your permissions.
    6. Consult Documentation:

      • Review any relevant SAP documentation or notes related to the error message for additional context or updates.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes for product management, such as MM01, MM02, MM03, and BP.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.

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