How To Fix PSSC_ACC_ADAPTER012 - No Payment Family specified for SDP &1 on item &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PSSC_ACC_ADAPTER -

  • Message number: 012

  • Message text: No Payment Family specified for SDP &1 on item &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message PSSC_ACC_ADAPTER012 - No Payment Family specified for SDP &1 on item &2 ?

    The SAP error message PSSC_ACC_ADAPTER012 indicates that there is no payment family specified for a specific Service Delivery Point (SDP) on a particular item. This error typically arises in the context of SAP Convergent Charging or SAP Convergent Invoicing, where payment families are used to categorize and manage different types of payment methods or billing processes.

    Cause:

    1. Missing Configuration: The payment family for the specified SDP has not been configured in the system.
    2. Incorrect Data Entry: There may be a data entry error where the payment family was not assigned correctly to the SDP or the item.
    3. Master Data Issues: The master data related to the SDP or the payment family may be incomplete or incorrect.
    4. Integration Issues: If the system is integrated with other applications, there may be issues in data transfer or synchronization that lead to missing information.

    Solution:

    1. Check Configuration:

      • Navigate to the configuration settings for payment families in your SAP system.
      • Ensure that the payment family is defined and correctly linked to the relevant SDP.
    2. Assign Payment Family:

      • If the payment family is missing, you will need to create or assign a payment family to the SDP in question.
      • This can typically be done in the customizing settings of the SAP system.
    3. Review Master Data:

      • Check the master data for the SDP and ensure that all required fields, including the payment family, are filled out correctly.
      • Make any necessary corrections to the master data.
    4. Data Validation:

      • Validate the data entry for the item that is causing the error. Ensure that all required fields are populated and that there are no discrepancies.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific instructions on how to configure payment families and troubleshoot related issues.
    6. Testing:

      • After making the necessary changes, perform tests to ensure that the error no longer occurs and that the payment processing works as expected.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO for configuration, or SE11 to check table entries related to payment families and SDPs.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
    • Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP support team for further assistance.

    By following these steps, you should be able to resolve the error message PSSC_ACC_ADAPTER012 and ensure that the payment family is correctly specified for the relevant SDP and item.

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