How To Fix PSSC_ACC_ADAPTER011 - Payment Family for SXP Type &1 cannot be found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PSSC_ACC_ADAPTER -

  • Message number: 011

  • Message text: Payment Family for SXP Type &1 cannot be found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message PSSC_ACC_ADAPTER011 - Payment Family for SXP Type &1 cannot be found ?

    The SAP error message PSSC_ACC_ADAPTER011 indicates that the system is unable to find a payment family for a specific SXP (Supplier Experience Portal) type. This error typically arises in the context of payment processing or integration scenarios within SAP systems, particularly when dealing with payment methods or configurations.

    Cause:

    1. Missing Configuration: The payment family for the specified SXP type has not been configured in the system. This could be due to a missing entry in the relevant configuration tables.
    2. Incorrect SXP Type: The SXP type being referenced may be incorrect or not valid in the current context.
    3. Data Inconsistency: There may be inconsistencies in the data or configuration that prevent the system from recognizing the payment family.
    4. Transport Issues: If the configuration was recently transported from another system, there may have been issues during the transport process.

    Solution:

    1. Check Configuration:

      • Navigate to the relevant configuration settings in SAP (usually found in the Financial Accounting or Payment Processing sections).
      • Ensure that the payment family for the specified SXP type is correctly defined and active.
    2. Verify SXP Type:

      • Confirm that the SXP type being used is valid and correctly spelled. Check for any typos or discrepancies.
    3. Review Payment Methods:

      • Ensure that the payment methods associated with the payment family are correctly set up and linked to the appropriate SXP types.
    4. Data Consistency Check:

      • Run consistency checks on the relevant tables to identify any discrepancies or missing entries.
    5. Transport Logs:

      • If the issue arose after a transport, check the transport logs for any errors or warnings that might indicate what went wrong during the transport process.
    6. Consult Documentation:

      • Refer to SAP documentation or notes related to payment processing and SXP configurations for any additional guidance or troubleshooting steps.
    7. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant configuration information.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SE11 (for data dictionary), and SE16 (for table data viewing).
    • SAP Notes: Search for SAP Notes related to the error message or the specific SXP type in the SAP Support Portal for any known issues or patches.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify and resolve the issue related to the error message PSSC_ACC_ADAPTER011.

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