How To Fix PSM_ESOA003 - Use of element &1 is not supported by service implementation in &2

SAP Error Message - Details

• Message type: E = Error

• Message class: PSM_ESOA - Esoa messages - PSM general

• Message number: 003

• Message text: Use of element &1 is not supported by service implementation in &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSM_ESOA003 - Use of element &1 is not supported by service implementation in &2 ?

  The SAP error message PSM_ESOA003 indicates that there is an issue with the use of a specific element in a service implementation. This error typically arises in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when a service is trying to access or utilize an element that is not supported by the service implementation.
  Cause:
  
  
  Unsupported Element: The element referenced in the error message (&1) is not supported by the service implementation identified by &2. This could be due to:
  
  The element being deprecated or removed in the current version of the service.
  The element not being included in the service definition or WSDL.
  A mismatch between the expected and actual service interface.
  
  
  
  Configuration Issues: There may be configuration issues in the service definition or the way the service is being called.
  
  
  Version Mismatch: If there are multiple versions of the service, the version being called may not support the element in question.
  
  
  Solution:
  
  
  Check Service Definition: Review the service definition and WSDL to ensure that the element you are trying to use is indeed supported. If it is not, you may need to modify your request to use a supported element.
  
  
  Update Service Implementation: If the element is required, consider updating the service implementation to include support for the element. This may involve modifying the service interface or the underlying logic.
  
  
  Review Configuration: Ensure that the configuration settings for the service are correct. This includes checking any mappings, transformations, or routing rules that may affect how the service is called.
  
  
  Consult Documentation: Refer to the SAP documentation for the specific service you are using to understand the supported elements and any changes that may have occurred in recent updates.
  
  
  Testing: After making changes, thoroughly test the service to ensure that it behaves as expected and that the error does not recur.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on similar issues.
  Community Forums: Engage with SAP community forums or support channels where similar issues may have been discussed.
  Version Control: Keep track of the versions of the services you are using, as changes in versions can lead to such errors.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.