How To Fix PSHLP_MSG_CL078 - ACL of project &1 could not be loaded into the TREX-based cache

SAP Error Message - Details

• Message type: E = Error

• Message class: PSHLP_MSG_CL - Message Class for PS EhP4 Developments

• Message number: 078

• Message text: ACL of project &1 could not be loaded into the TREX-based cache

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSHLP_MSG_CL078 - ACL of project &1 could not be loaded into the TREX-based cache ?

  The SAP error message PSHLP_MSG_CL078 indicates that the Access Control List (ACL) of a project could not be loaded into the TREX-based cache. This error typically occurs in the context of SAP Project System (PS) or when using the TREX (Text Retrieval and Information Extraction) search engine.
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to access the project or its ACL.
  Project Not Found: The project specified in the error message may not exist or may have been deleted.
  TREX Configuration Issues: There may be a problem with the TREX configuration or its connection to the SAP system.
  Data Corruption: The data related to the project or its ACL may be corrupted or inconsistent.
  System Performance: High system load or performance issues may prevent the ACL from being loaded properly.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the project and its ACL. This can be done by reviewing the user's roles and authorizations in the SAP system.
  Verify Project Existence: Confirm that the project ID mentioned in the error message exists and is active. You can do this by checking the project in the Project System (transaction code CJ20N or CJ03).
  TREX Configuration: Check the TREX configuration and ensure that it is properly set up. You can use transaction code TREX to access the TREX administration tools and verify the settings.
  Rebuild TREX Cache: If the TREX cache is corrupted, you may need to rebuild it. This can often be done through the TREX administration interface or by using specific SAP transactions related to TREX.
  Check System Logs: Review the system logs (transaction code SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may have additional insights or patches available for known issues.
  
  Related Information:
  
  TREX Documentation: Familiarize yourself with the TREX documentation for configuration and troubleshooting.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message PSHLP_MSG_CL078.