How To Fix PSHLP_MSG_CL077 - Milestones of network &1 could not be loaded into the TREX-based cache

SAP Error Message - Details

• Message type: E = Error

• Message class: PSHLP_MSG_CL - Message Class for PS EhP4 Developments

• Message number: 077

• Message text: Milestones of network &1 could not be loaded into the TREX-based cache

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSHLP_MSG_CL077 - Milestones of network &1 could not be loaded into the TREX-based cache ?

  The SAP error message PSHLP_MSG_CL077 indicates that there is an issue with loading milestones of a network into the TREX-based cache. This error typically occurs in the context of project management and can be related to various underlying causes. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Data Consistency Issues: There may be inconsistencies or corruption in the data related to the network or milestones.
  TREX Configuration Issues: The TREX (Text Retrieval and Information Extraction) system may not be properly configured or may have encountered an error.
  Network or Milestone Deletion: If the network or its milestones have been deleted or are in a state that prevents them from being loaded, this error can occur.
  Authorization Issues: The user may not have the necessary authorizations to access the data related to the network or milestones.
  System Performance Issues: If the system is under heavy load or if there are performance issues, it may affect the ability to load data into the cache.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for inconsistencies.
  Run consistency checks for the project data.
  
  
  
  Review TREX Configuration:
  
  Ensure that the TREX system is properly configured and running. You can check the TREX administration tools for any errors or warnings.
  Restart the TREX service if necessary.
  
  
  
  Verify Network and Milestone Status:
  
  Check if the network and its milestones are still active and have not been deleted or archived.
  Use transaction CJ20N (Project Builder) to review the status of the network.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the project and its milestones. This can be checked in transaction SU53 (Authorization Check).
  
  
  
  Monitor System Performance:
  
  Check system performance metrics to see if there are any bottlenecks. You can use transaction ST22 (Dump Analysis) or SM21 (System Log) to look for any related issues.
  
  
  
  Clear Cache:
  
  Sometimes, clearing the TREX cache can resolve issues. This can be done through the TREX administration interface.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CJ20N (Project Builder), SE11 (Data Dictionary), SE16 (Data Browser), SU53 (Authorization Check), ST22 (Dump Analysis), and SM21 (System Log).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message PSHLP_MSG_CL077.