How To Fix PSHLP_MSG_CL075 - Relationships of network &1 could not be loaded into the TREX-based cache


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PSHLP_MSG_CL - Message Class for PS EhP4 Developments

  • Message number: 075

  • Message text: Relationships of network &1 could not be loaded into the TREX-based cache

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message PSHLP_MSG_CL075 - Relationships of network &1 could not be loaded into the TREX-based cache ?

    The SAP error message PSHLP_MSG_CL075 indicates that there was an issue loading relationships of a network into the TREX-based cache. This error typically occurs in the context of SAP Project System (PS) or when working with network activities and their relationships.

    Causes:

    1. Data Inconsistency: There may be inconsistencies in the data related to the network or its relationships, which prevents the system from loading the data into the cache.
    2. TREX Configuration Issues: The TREX (Text Retrieval and Information Extraction) system may not be properly configured or may have encountered an error.
    3. Network Deletion or Changes: If the network has been deleted or modified while the system is trying to access it, this can lead to loading issues.
    4. Authorization Issues: The user may not have the necessary authorizations to access the network data.
    5. System Performance Issues: High load on the system or TREX server may lead to timeouts or failures in loading data.

    Solutions:

    1. Check Data Consistency: Use transaction codes like CJ20N (Project Builder) to check the integrity of the network and its relationships. Ensure that all required data is present and correct.
    2. TREX Configuration: Verify the configuration of the TREX system. Ensure that it is running properly and that there are no errors in the TREX logs.
    3. Rebuild Cache: You can try to rebuild the TREX cache. This can often resolve issues related to stale or corrupted cache entries.
    4. Check Authorizations: Ensure that the user has the necessary authorizations to access the network and its relationships. You can check this in transaction SU53 after the error occurs.
    5. System Monitoring: Monitor the system performance and check for any bottlenecks or issues that may be affecting the TREX server. You can use transaction ST22 for dumps or SM21 for system logs.
    6. SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.

    Related Information:

    • TREX Documentation: Familiarize yourself with the TREX documentation to understand its configuration and troubleshooting steps.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.

    By following these steps, you should be able to diagnose and resolve the issue related to the PSHLP_MSG_CL075 error.

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