How To Fix PSHLP_MSG_CL074 - Relationships of project &1 could not be loaded into the TREX-based cache


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PSHLP_MSG_CL - Message Class for PS EhP4 Developments

  • Message number: 074

  • Message text: Relationships of project &1 could not be loaded into the TREX-based cache

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message PSHLP_MSG_CL074 - Relationships of project &1 could not be loaded into the TREX-based cache ?

    The SAP error message PSHLP_MSG_CL074 indicates that the relationships of a project (identified by the project number &1) could not be loaded into the TREX-based cache. This error typically occurs in the context of SAP Project System (PS) and is related to the TREX (Text Retrieval and Extraction) search engine used for indexing and searching data.

    Causes:

    1. Data Inconsistency: There may be inconsistencies or issues with the project data that prevent it from being loaded into the TREX cache.
    2. TREX Configuration Issues: The TREX system may not be properly configured or may have encountered an error during its operation.
    3. Missing Authorizations: The user may not have the necessary authorizations to access the project data or to perform the operation that triggers the cache loading.
    4. System Performance Issues: High system load or performance issues may prevent the TREX from processing the request in a timely manner.
    5. Technical Errors: There could be underlying technical issues, such as database connectivity problems or issues with the TREX service itself.

    Solutions:

    1. Check Data Consistency: Verify the integrity of the project data. Ensure that all required fields are filled and that there are no inconsistencies in the project structure.
    2. TREX Configuration: Review the TREX configuration settings. Ensure that the TREX service is running and properly configured to handle requests.
    3. User Authorizations: Check the user authorizations to ensure that the user has the necessary permissions to access the project and perform the required operations.
    4. System Performance: Monitor system performance and check for any bottlenecks. If the system is under heavy load, consider scheduling the operation during off-peak hours.
    5. TREX Logs: Review the TREX logs for any error messages or warnings that could provide more insight into the issue. This can help identify specific problems with the TREX service.
    6. Rebuild TREX Index: If the issue persists, consider rebuilding the TREX index for the affected project or for the entire system, if necessary.
    7. SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • TREX Documentation: Familiarize yourself with the TREX documentation to understand its configuration and operational requirements.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • SAP Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.

    By following these steps, you should be able to diagnose and resolve the issue related to the PSHLP_MSG_CL074 error message in SAP.

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