How To Fix PSHLP_MSG_CL072 - Activities of project &1 could not be loaded into the TREX-based cache

SAP Error Message - Details

• Message type: E = Error

• Message class: PSHLP_MSG_CL - Message Class for PS EhP4 Developments

• Message number: 072

• Message text: Activities of project &1 could not be loaded into the TREX-based cache

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSHLP_MSG_CL072 - Activities of project &1 could not be loaded into the TREX-based cache ?

  The SAP error message PSHLP_MSG_CL072 indicates that activities of a project could not be loaded into the TREX-based cache. This error typically occurs in the context of SAP Project System (PS) and can be related to issues with the TREX (Text Retrieval and Extraction) engine, which is used for indexing and searching data in SAP systems.
  Causes:
  
  TREX Configuration Issues: There may be misconfigurations in the TREX settings or the TREX server may not be running properly.
  Data Consistency Issues: There could be inconsistencies or corruption in the project data that prevent it from being loaded into the cache.
  Authorization Issues: The user may not have the necessary authorizations to access the project data.
  System Performance: High system load or performance issues may prevent the TREX engine from processing requests in a timely manner.
  Network Issues: If the TREX server is on a different machine, network connectivity issues could prevent data from being loaded.
  
  Solutions:
  
  Check TREX Status: Ensure that the TREX server is running and properly configured. You can check the TREX administration tools for any errors or warnings.
  Rebuild the Cache: If the cache is corrupted, you may need to rebuild it. This can often be done through the SAP GUI or TREX administration tools.
  Data Consistency Check: Run consistency checks on the project data to identify and resolve any inconsistencies.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the project and its activities.
  Monitor System Performance: Check for any performance bottlenecks in the system that may be affecting TREX operations. This may involve checking system logs, performance metrics, and resource usage.
  Network Troubleshooting: If applicable, check the network connection between the SAP application server and the TREX server to ensure there are no connectivity issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches or workarounds for known issues.
  TREX Documentation: Review the official TREX documentation for configuration and troubleshooting guidelines.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.