How To Fix PSHLP_MSG_CL071 - Subnetworks of network &1 could not be loaded into the TREX-based cache

SAP Error Message - Details

• Message type: E = Error

• Message class: PSHLP_MSG_CL - Message Class for PS EhP4 Developments

• Message number: 071

• Message text: Subnetworks of network &1 could not be loaded into the TREX-based cache

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSHLP_MSG_CL071 - Subnetworks of network &1 could not be loaded into the TREX-based cache ?

  The SAP error message PSHLP_MSG_CL071 indicates that there is an issue with loading subnetworks of a specific network into the TREX-based cache. This error typically arises in the context of SAP's Project System (PS) or when dealing with network activities in SAP.
  Cause:
  The error can be caused by several factors, including:
  
  Data Consistency Issues: There may be inconsistencies or corruption in the data related to the network or its subnetworks.
  TREX Configuration Issues: The TREX (Text Retrieval and Information Extraction) system may not be properly configured or may have encountered an error.
  Authorization Issues: The user may not have the necessary authorizations to access the network or its subnetworks.
  Performance Issues: If the system is under heavy load, it may fail to load the required data into the cache.
  Network Structure Changes: Recent changes to the network structure or configuration may not have been properly propagated or may have introduced errors.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Data Consistency:
  
  Use transaction codes like CJ20N (Project Builder) to check the integrity of the network and its subnetworks.
  Look for any inconsistencies or errors in the network structure.
  
  
  
  Review TREX Configuration:
  
  Ensure that the TREX system is properly configured and running. You can check the TREX administration tools for any errors or warnings.
  Restart the TREX service if necessary.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access the network and its subnetworks. You can use transaction SU53 to check for authorization issues.
  
  
  
  Monitor System Performance:
  
  Check the system performance and load. If the system is under heavy load, consider scheduling the operation during off-peak hours.
  
  
  
  Rebuild the Cache:
  
  If the issue persists, you may need to rebuild the TREX cache. This can often resolve issues related to stale or corrupted cache entries.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If none of the above solutions work, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  TREX Documentation: Familiarize yourself with the TREX documentation for configuration and troubleshooting.
  SAP Community: Check the SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CJ20N, SE38 (for running reports), and SM37 (for monitoring background jobs) to assist in troubleshooting.
  
  By following these steps, you should be able to identify and resolve the issue causing the PSHLP_MSG_CL071 error in your SAP system.