How To Fix PSHLP_MSG_CL019 - Cache update triggered in background

SAP Error Message - Details

• Message type: E = Error

• Message class: PSHLP_MSG_CL - Message Class for PS EhP4 Developments

• Message number: 019

• Message text: Cache update triggered in background

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSHLP_MSG_CL019 - Cache update triggered in background ?

  The SAP error message PSHLP_MSG_CL019 indicates that a cache update has been triggered in the background. This message typically arises in the context of SAP applications that utilize caching mechanisms to improve performance by storing frequently accessed data in memory.
  Cause:
  The error can occur due to several reasons, including:
  
  
  Data Changes: Changes in the underlying data that require the cache to be updated. This can happen when data is modified in the database, and the system needs to ensure that the cache reflects the most current data.
  
  
  Configuration Issues: Incorrect configuration settings related to caching in the SAP system can lead to unexpected cache behavior.
  
  
  System Performance: High system load or performance issues may trigger background cache updates as the system attempts to manage resources effectively.
  
  
  Background Jobs: Certain background jobs or processes may be set to update the cache, which can lead to this message being generated.
  
  
  Solution:
  To resolve the PSHLP_MSG_CL019 error, consider the following steps:
  
  
  Check Background Jobs: Review any background jobs that may be running and see if they are related to cache updates. You can use transaction codes like SM37 to monitor job statuses.
  
  
  Review Configuration: Ensure that the caching configuration is set up correctly. This may involve checking settings in the relevant SAP modules or components.
  
  
  Monitor System Performance: Use transaction codes like ST03N or ST04 to analyze system performance and identify any bottlenecks that may be causing excessive cache updates.
  
  
  Clear Cache: If the cache is corrupted or not functioning as expected, you may need to clear the cache. This can often be done through transaction codes like SICF or SICF for specific services.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that can resolve the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or system information.
  
  
  Related Information:
  
  Caching Mechanisms: Understanding how caching works in SAP can help in troubleshooting. SAP uses various caching strategies, including buffer caches and application-specific caches.
  Performance Tuning: Regularly monitor and tune system performance to minimize the occurrence of background cache updates.
  Documentation: Refer to SAP documentation for specific modules or components that may be relevant to the error message.
  
  By following these steps, you should be able to diagnose and resolve the PSHLP_MSG_CL019 error effectively.