How To Fix PRP_UI012 - Search function using general criteria is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: PRP_UI - Error Messages for PRP User Interface

• Message number: 012

• Message text: Search function using general criteria is not available

What causes this issue?

The resource search using general criteria is not available. .
The search function uses the SAP Expert Finder, which must be
completely configured in the system; the communities must also be
maintained.

System Response

An error occurred in the initialization of the Expert Finder.

How to fix this error?

Notify your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PRP_UI012 - Search function using general criteria is not available ?

  The SAP error message PRP_UI012, which states that the "Search function using general criteria is not available," typically occurs in the context of the SAP Product Lifecycle Management (PLM) or SAP Product Data Management (PDM) modules. This error indicates that the search functionality you are trying to use is not available due to certain conditions or configurations.
  Causes:
  
  Missing Configuration: The search function may not be configured properly in the system. This could be due to missing settings in the relevant customizing transactions.
  Authorization Issues: The user may not have the necessary authorizations to access the search functionality.
  System Status: The system may be in a state where the search function is temporarily disabled, such as during maintenance or updates.
  Technical Issues: There could be underlying technical issues, such as problems with the database or the search index not being built or updated correctly.
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that the search functionality is properly configured in the relevant customizing settings. This may involve checking transaction codes like SPRO for PLM or PDM settings.
  Verify that the search criteria and search areas are correctly defined.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to perform the search. This can be done through transaction SU01 or PFCG.
  
  
  
  System Status:
  
  Confirm that the system is not undergoing maintenance or updates that could affect the availability of the search function.
  
  
  
  Rebuild Search Index:
  
  If the search index is corrupted or not built, you may need to rebuild it. This can often be done through specific transactions or programs designed for index management.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO, SU01, PFCG, and any specific ones related to PLM or PDM.
  Documentation: Review SAP documentation related to the search functionality in PLM/PDM for additional insights and configuration steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the PRP_UI012 error and implement a suitable solution.