How To Fix PRCG_CNDNRECORD_API097 - Same scale quantities are found.

SAP Error Message - Details

• Message type: E = Error

• Message class: PRCG_CNDNRECORD_API - Messages for the Condition Read API

• Message number: 097

• Message text: Same scale quantities are found.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PRCG_CNDNRECORD_API097 - Same scale quantities are found. ?

  The SAP error message PRCG_CNDNRECORD_API097 with the description "Same scale quantities are found" typically occurs in the context of the SAP Convergent Charging (SAP CC) application. This error indicates that there are multiple scale quantities that are identical, which can lead to ambiguity in processing.
  Cause:
  The error is usually caused by one of the following scenarios:
  
  Duplicate Scale Entries: There are multiple entries in the scale that have the same quantity, which can confuse the system when it tries to determine which scale to apply.
  Configuration Issues: The configuration of the pricing or charging model may have been set up incorrectly, leading to overlapping or duplicate scale definitions.
  Data Integrity Issues: There may be issues with the data integrity in the database, where the same scale quantity has been entered multiple times.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Scale Definitions:
  
  Go to the relevant scale definitions in the SAP CC configuration.
  Look for any duplicate entries with the same scale quantity.
  Remove or adjust the duplicate entries to ensure that each scale quantity is unique.
  
  
  
  Review Configuration:
  
  Review the configuration of the pricing or charging model to ensure that it is set up correctly.
  Make sure that the scales are defined in a way that does not allow for duplicates.
  
  
  
  Data Cleanup:
  
  If the issue is due to data integrity, you may need to perform a data cleanup.
  This could involve running reports or queries to identify and remove duplicate scale entries from the database.
  
  
  
  Testing:
  
  After making changes, test the configuration to ensure that the error no longer occurs.
  Run the relevant transactions or processes to verify that the scales are being applied correctly.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for Convergent Charging for any specific guidelines or best practices regarding scale definitions.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to SAP support or consulting with an SAP expert who specializes in Convergent Charging.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training and Documentation: Ensure that users involved in configuring SAP CC are adequately trained and have access to the latest documentation.
  
  By following these steps, you should be able to identify and resolve the cause of the PRCG_CNDNRECORD_API097 error in SAP Convergent Charging.