How To Fix PRC_MESSAGES_EXT702 - Entry cannot be deleted because downloaded from external system

SAP Error Message - Details

• Message type: E = Error

• Message class: PRC_MESSAGES_EXT -

• Message number: 702

• Message text: Entry cannot be deleted because downloaded from external system

What causes this issue?

The Customizing entry cannot be deleted because it has been downloaded
from an external system.
The source of the data record is in the source system field.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

You cannot delete the entry.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PRC_MESSAGES_EXT702 - Entry cannot be deleted because downloaded from external system ?

  The SAP error message PRC_MESSAGES_EXT702 indicates that an entry cannot be deleted because it was downloaded from an external system. This typically occurs in scenarios where data is integrated from external sources, such as third-party applications or systems, and the integrity of that data is being enforced by SAP.
  Cause:
  
  Data Origin: The entry you are trying to delete was imported or downloaded from an external system, and SAP has restrictions in place to prevent the deletion of such entries to maintain data integrity.
  Integration Settings: The integration settings or configurations may be set to prevent modifications or deletions of data that originated externally.
  Data Locking: The entry may be locked or flagged in a way that prevents its deletion due to its origin.
  
  Solution:
  
  Check Data Source: Verify the source of the data. If it is indeed from an external system, you may need to handle the deletion in that system or through the integration process.
  Consult Documentation: Review the integration documentation or guidelines for the external system to understand how to manage or delete entries that were imported.
  Use Appropriate Transactions: If you need to modify or delete the entry, check if there are specific transactions or processes in SAP that allow you to do so, such as using a specific interface or API designed for handling external data.
  Contact Support: If you are unsure how to proceed, consider reaching out to your SAP support team or the team responsible for the integration to get guidance on how to handle the situation.
  Review Configuration: If you have the necessary permissions, review the configuration settings related to the integration to see if there are options to allow deletions or modifications of externally sourced data.
  
  Related Information:
  
  Integration Framework: Familiarize yourself with the SAP integration framework and how it handles data from external systems.
  Data Management Policies: Understand your organization's data management policies regarding external data to ensure compliance and proper handling.
  Error Logs: Check SAP error logs or transaction logs for additional details that may provide context on why the deletion is being blocked.
  
  By following these steps, you should be able to address the PRC_MESSAGES_EXT702 error effectively.