How To Fix /PRA/OM027 - DOI &1 is locked by &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /PRA/OM -

• Message number: 027

• Message text: DOI &1 is locked by &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PRA/OM027 - DOI &1 is locked by &2 ?

  The SAP error message /PRA/OM027 DOI &1 is locked by &2 typically indicates that a specific Document of Interest (DOI) is currently locked by another user or process. This can happen in various scenarios, such as when a user is editing the DOI or when a background job is processing it.
  Cause:
  
  User Lock: Another user is currently editing or has opened the DOI, which prevents other users from making changes.
  Background Job: A background job is processing the DOI, which locks it for other operations.
  System Lock: The system may have placed a lock on the DOI due to a previous operation that did not complete successfully.
  
  Solution:
  
  Wait and Retry: If the DOI is locked by another user, you may need to wait until that user has finished their work and released the lock. You can try to access the DOI again after some time.
  Check Lock Entries: Use transaction code SM12 to check for lock entries. You can look for the user who is locking the DOI and determine if it is safe to contact them to release the lock.
  Release Locks: If you have the necessary authorizations, you can manually release the lock from transaction SM12. Be cautious with this approach, as it may disrupt the work of the user who is currently editing the DOI.
  Check Background Jobs: Use transaction code SM37 to check if there are any background jobs that might be locking the DOI. If you find a job that is causing the lock, you may need to wait for it to complete or contact the job owner.
  System Restart: In rare cases, if the lock persists and is not being released, a system restart may be necessary. This should be done with caution and typically requires coordination with your SAP Basis team.
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks can help in troubleshooting. Locks are typically managed at the database level, and SAP uses a locking mechanism to ensure data integrity.
  User Communication: If you are in a collaborative environment, communicating with your team members about who is working on which DOI can help prevent locking issues.
  Documentation: Refer to SAP documentation or your organization's internal guidelines for handling locks and errors related to DOIs.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP Notes for more specific guidance related to your system configuration.