How To Fix /PRA/DVOLOPT004 - Internal error closing background job. Please restart the transaction.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PRA/DVOLOPT -

  • Message number: 004

  • Message text: Internal error closing background job. Please restart the transaction.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /PRA/DVOLOPT004 - Internal error closing background job. Please restart the transaction. ?

    The SAP error message /PRA/DVOLOPT004 Internal error closing background job. Please restart the transaction. typically indicates that there is an issue with the background job processing in the SAP system. This error can arise due to various reasons, including system inconsistencies, issues with job scheduling, or problems with the underlying data.

    Possible Causes:

    1. System Inconsistencies: There may be inconsistencies in the system that prevent the background job from closing properly.
    2. Job Scheduling Issues: The background job may not have been scheduled correctly or may have encountered an unexpected error during execution.
    3. Database Locking: There could be database locks that are preventing the job from completing.
    4. Resource Limitations: Insufficient system resources (like memory or CPU) can lead to failures in job processing.
    5. Transport Issues: If the job is related to a transport request, there may be issues with the transport itself.

    Solutions:

    1. Restart the Transaction: As the error message suggests, try restarting the transaction. This may resolve temporary issues.
    2. Check Job Logs: Review the job logs in transaction SM37 to identify any specific errors or warnings that occurred during the job execution.
    3. Check for Locks: Use transaction SM12 to check for any database locks that might be affecting the job. If locks are found, they may need to be released.
    4. System Monitoring: Monitor system resources using transaction ST02 (buffer management) and ST04 (database performance) to ensure that there are no resource bottlenecks.
    5. Check Background Job Configuration: Ensure that the background job is configured correctly and that all necessary parameters are set.
    6. SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
    7. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.

    Related Information:

    • Transaction Codes:

      • SM37: Monitor Background Jobs
      • SM12: Display and Delete Locks
      • ST22: Dump Analysis
      • ST01: System Trace
      • ST02: Tune Summary
      • ST04: Database Performance Analysis
    • SAP Notes: Always check the SAP Support Portal for any relevant notes that may provide additional context or solutions for this error.

    By following these steps, you should be able to diagnose and potentially resolve the error message you are encountering.

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